Creating Customers
Users can create customers by performing the following steps:
Click Masters à Customer. The Customer page appears.
Click Create New. The Add Customer page appears.
Refer to the following table and fill in the fields:
Field |
Description |
---|---|
Active Customer |
By default, this checkbox is checked. |
Customer Name |
The Name field is used for both corporate and individual customers. If a name is entered in upper case, it prints on orders and invoices in upper case.
|
Number |
Assign a specific number to a customer to coordinate with third party software such as Outlook, PeopleSoft, or an accounting package. Otherwise, the system automatically assigns a sequential number. Each Eatec Customer number is unique and alphanumeric. |
Other Name(s) |
The Other Name field is optional. If a customer has a d/b/a name or a second corporate name, enter it here. |
Title |
This field is optional. Utilize the title field to use an individual Customer's formal title on letters, proposals, invoices, and orders. |
First Name |
If the client is an individual, enter his/her First Name here. For a corporate Customer, leave this field blank. Never enter Corporate Customer data in this field. |
Middle Name |
The Middle Name field is optional. To be more formal and include an individual Customer's entire name on documents, enter the initial here. |
Last Name |
The last name of the customer. |
Type |
Type is a drop-down list of all possible Customer Types, created in Setup. Type designations are useful for sorting catering and manufacturing reports, running mailing lists, and analysing business trends. Depending on the kinds of Customers, it could be useful to have Individual, Social, Corporate, Internal, Non-Profit, Educational, and Religious as Types. |
Billing Address & Comms |
|
Address 1 |
The first line of the customer address. |
Address 2 |
The second line of the customer address. |
City |
The name of city where the customer resides. |
State |
The name of state where the customer resides. |
Zip |
The zip code of the customer city. |
Phone |
The phone number of the customer. |
Alternate Phone |
The alternate phone number of the customer. |
Other |
An optional field. |
Fax Number |
The customer’s fax number. |
|
The email ID of the customer. |
Remarks |
An optional field. |
Settings |
|
Terms |
The payment terms are listed in the drop-down list. |
Minimum Order |
The minimum amount that is available for an order. |
Pay Type |
The means by which the customer pays. Select the pay type from the drop-down list. |
Sales Person |
This is a field that contains a drop-down list of the caterer’s sales people. If a salesperson is selected in the Customer module, it reverts to the default for Sales Orders for that customer. The user can change the salesperson within each hour. |
WEB PW |
Web password for online ordering. This field is typically used as a password field that links to web interfaces in an arena environment. Discuss with an Eatec project manager prior to use. |
Click Save.