Adding Tasks

Users can add tasks to customers by performing the following steps:

Navigate to the Menu Masters Customers Select a customer Click Edit Click the Task List tab.

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AI-generated content may be incorrect.

Click Add New. The following screen appears:

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AI-generated content may be incorrect.

Refer to the following table and fill in the fields:

Field

Description

Customer

View only field that displays the selected customer name.

Order No.

View only field that displays the order number. If no sales order is placed by the user, 0 will be displayed.

Task Date

Displays the current date and users can modify it as preferred. Order event date is displayed for sales orders.

Task Time

Displays the current time and users can modify it as preferred. Order guest arrival time is displayed for sales orders.

Contact

Select preferred customer contact.

Subject

Enter description for the task list. Maximum characters limit is set as 250.

Sales Person

Select the preferred sales person to whom the task must be assigned.

Phone

Phone number of the contact person selected in the Contact drop-down list.

Fax

Enter fax number if applicable.

E-Mail

Displays the email id of the customer contact person. Users can modify the value as preferred.

Open

  • Yes - indicates the task is open

  • No - indicates this task is completed

Follow up Date

Displays the current date by default. Users can select preferred date to follow up.

Remarks

Enter comments in this field and the maximum characters limit is 250.

Click Add. The task will be created and will be displayed in the Task List tab of the Add Customer or Edit Customer screen as follows:

A screenshot of a computer

AI-generated content may be incorrect.